I don't understand how such a high percentage of people must be babied along for everything, I mean some people we techs help on the phone are owners of multi million dollar companies, yet they cannot find for themselves how to simply right click on a icon and delete it or if they call in asking how to correct a problem, you make a list of suggestions and they say no to every answer you provide them, are they just bored and wish to argue with someone? or are they really really paranoid that you are just pulling random answers out of your ass to get them out of your hair.....yes yes this is sometimes true but other times we techs all around the world are being truthful and actually trying to find solutions to these idiotic and somewhat looney problems people cause on their computers.
Example:
Say if you were to view a website that said "click here to recieve a free lifetime supply of viagra and increase your _____ size by 40", all we require is your credit card number, sin number, bank number and pin number" and a customer were to do that and then they get a virus on their system and bring it in to get serviced, some of them would find it in their hearts TO BLAME US TECHS & NOT WANT TO PAY FOR THE REPAIR, crazy I know.
But.....
If they got behind the wheel of their car with a 40 of Vodka, crash their vehicle into a telephone pole, then take their car to the repair shop, and blame the mechanic for the accident I wonder if the customer would understand how retarded they sound?
Knowing how retarded the average person is, I don't think they would.
This is dedicated to all the hard working techs out there who feel dumber and dumber as every day passes dealing with people like this.
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